Manager’s Messages

New Resident Mobile App

We are excited to announce the release of our first Resident Mobile App. Our new SnapHOA Resident Mobile App will allow you to perform the most commonly used actions from the Resident Portal in a format built just for your mobile device. You’ll be able to take advantage of the following benefits right away, with some additional features such as amenity reservations coming soon.

Features Currently Available and Live:

  1. Announcements – see what’s happening in the community.
  2. My Account
  3. See current balance and recent activity.
  4. Pay by e-check or credit card.
  5. Set-up auto pay.
  6. View
  7. Work Orders and add note.
  8. Violations and add note.
  9. Architectural Applications – see status of application.
  10. Contact information – update contact info and contact preferences for all household members.

We hope this makes it easier for you to connect with your association. As always, we welcome your feedback! 

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Package Security

In addition to the previous correspondence regarding the parcel lockers and best practices for packages, we’d like to remind everyone to pick up their packages as soon as possible once delivered. The building engineer, Edward, has been taking the time to bring up packages left in the parcel lockers before he leaves each day, but this leaves packages left overnight vulnerable.

While multiple police reports have been filed on the HOA’s behalf for breaking and entering, if your package is stolen, you must file your own police report since it is your stolen property. The HOA is unable to file such a report on your behalf. The more police reports filed, the better. This will urge the police department to seriously investigate this recurring issue.

In the meantime, if possible, please consider having your packages delivered to a different address while we tackle this issue with the police. You might be able to have items shipped to your work address or to the home of a nearby family member or friend.

We apologize for the inconvenience. Please know that we are doing everything in our power to stop this person from returning and continuing to steal packages. If anyone has any further suggestions, please email me directly. Thank you!

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Holiday Party!

The Social Committee is excited to announce that the Annual Holiday Party has been scheduled for Saturday, December 7, 2024 from 6:00pm-10:00pm and would like to see if anyone is interested in volunteering as a host during the event.

It will be the same set up as last year, with residents opening up their units to host different stops for food, drinks, and socializing. The hosts are responsible for organizing a theme for their unit and allowing about 15-30 people in their space for about an hour during the party. The HOA will cover the costs of materials, food, and drinks after being reviewed by the Social Committee.

If you are interested in being a host, please email the Social Committee directly for further information at: socialcommitteesolara@gmail.com.

This is a great way to bring the community together and celebrate the holiday season!

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CC&Rs Amendment Ballots

The CC&Rs Amendment ballot is due by October 8th, to be placed in the blue envelope. This vote can allow the Board to remove the individual submeters from each unit and instead include the water bill in the monthly HOA dues.

You can either mail them to the address on each envelope or drop them off in the Building Engineer’s Office in the lobby. If you have any questions or need further clarification on these matters, please contact Management.

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Outgoing Mail

The mail carrier would like to advise all residents to use the indoor outgoing mail slot for all outgoing mail as they have noticed the mailbox outside can be tampered with. For your mail’s safety, please use the outgoing mail inside the building to avoid any mailing issues. Thanks!

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Location

1551 Fourth Avenue
San Diego, CA 92101

Management Team

Community Manager
Alex Keefer | akeefer@actionlife.com

Manager Assistant
Mae Campbell | mcampbell@actionlife.com

Building Engineer
Edward Orozco, Action Engineering
Monday through Friday

Management Company

Action Property Management
www.actionlife.com
Regional Office
750 B Street, Suite 2860
San Diego, CA 92101
phone | (949) 450-0202